Scheduling Appointments

Our office hours are designed to meet the needs of parents, children and families.

Illness visits

We understand that a sick child can be very worrisome for a parent. We believe same day appointments are very important in a pediatric practice and it has always been our goal to be available to you. Please call our office as soon as possible in the morning if your child needs to be seen to ensure appointment availability. We do our best to remain on time, but please be patient as some delays may be beyond our control.

We will try our best to schedule your child with the provider (physician, nurse practitioner or physician’s assistant) of your choice; however, this may not be possible for a same day appointment. We offer multiple providers on a daily basis to meet your needs and do our best to accommodate your schedule.

Well Child Visits (Physicals)

Our provider’s schedules fill up quickly so if possible, please try to schedule appointments 6-8 weeks prior to the date you would like your child seen. This will help ensure you will get the date and time that works best for your schedule. More lengthy visits such as consultations for particular problems such as behavioral or learning issues should also be scheduled in advance.

Walk-in Hours

We understand that when you are worried about your child, you want quick and convenient help. Walk in hours are available for established patients at both locations from 8:00 - 8:30 Monday – Friday.

Walk in hours are for children who have any of the following conditions that have developed in the last 3 days:

These urgent care visits are for minor, short-term health concerns such as:

  • Croup
  • Cold symptoms
  • Ear aches
  • Fever
  • Insect bites and stings
  • Sprains and strains
  • Coughing or wheezing
  • Diarrhea and vomiting
  • Eye infections
  • Influenza
  • Sore throats
  • Urinary tract infections

We are not able to see children with ongoing conditions during walk-in hours. Please contact us and we will help you schedule an appointment with your pediatrician during our regular office hours.


After Hours

We realize that sometimes typical office hours don't coincide with the onset or worsening of an illness. That's why we have evening clinic and weekend hours available for sick visit appointments.

Evening and Weekend sick appointments are available in our Waterville location.
Monday – Friday 5:00-8:00 pm
Saturday: 9:00 am-5:00 pm
Sunday: Please call us for appointment availability

Prenatal Visits

Our team of providers is happy to meet with any expecting families. Please call to set up an appointment.

Missed Appointments

As an office, we prepare for your child's visit. It is very important when you make an appointment to keep it. By not keeping a scheduled appointment, our providers' ability to provide services to other patients is limited. As a result, in the event you fail to come to your scheduled appointment, the visit will be marked as a “No Show”. If there are three or more “No Show” appointments your child may be discharged from the practice.

Cancellations

We do understand that in today’s busy world occasionally situations come up that are beyond your control. In those instances, we do request you extend us the courtesy of a 24 hour notice. This courtesy allows us to use the time that was reserved for your child to help other patients in need. It is our policy that if you miss or call within less than the requested 24 hour appointment time period, the visit will be marked as a “No Show”.

Providers

There are seven physicians in the practice. All are Board Certified in Pediatrics and Fellows of the American Academy of Pediatrics. In addition, we have three Pediatric Nurse Practitioners.

Hours of Operation

Waterville Hours

Monday - Friday
8:00 am - 6:00 pm
Walk in hours: 8:00 am - 8:30 am
Monday - Friday

Saturday, Sunday & most holidays
same day appointments available.

Madison Hours

Monday - Friday
8:00 am - 5:00 pm
Walk in hours: 8:00 am - 8:30 am
Monday - Friday